Paypal is now protecting seller during the Coronavirus pandemic? “Here to help: temporary refund policy in place through April 30th.”

The official message below from Paypal, although did not clearly say seller or buyer, but it did specifically say no fees for refunding? I did not know Paypal did not respond the fees they charge, hmm interesting.

On Saturday, March 21, 2020, 09:56:01 AM EDT, PayPal <[email protected]> wrote: – Here to help: temporary refund policy in place through April 30th
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Dear ,

At PayPal we are here to support you and we know that the spread of COVID-19 and its impact on the global economy has serious implications for your business. We have seen that you have been particularly impacted by recent customer behavior and so we would like to offer a temporary refund policy on your account. This means that from today until April 30th, PayPal will not withhold any of the transaction fees when we process a refund on your behalf.

We understand this is a difficult time for businesses, and we want to do our part to help support you. The updated policy will be automatically applied to your account. If you have questions about any of these changes or your account, please don’t hesitate to get in touch with us.

Your team at PayPal

Please do not reply to this email. We are unable to respond to inquiries sent to this address. For immediate answers to your questions, visit our Help Center by clicking “Help” located on any PayPal page or email.

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