On Saturday, November 2, 2019, 01:31:52 PM EDT, Register.com [email protected] wrote:
Register.com
Important Security Information
November 2, 2019
What Happened?
On October 16, 2019, Register.com determined that a third-party gained unauthorized access to a limited number of our computer systems in late August 2019, and as a result, account information may have been accessed. No credit card data was compromised as a result of this incident.
Upon discovery of this unauthorized access, the company immediately began working with an independent cybersecurity firm to conduct a comprehensive investigation to determine the scope of the incident, including the specific data impacted. We have also reported the intrusion to federal authorities and are notifying affected customers.
Safeguarding our customers’ information is core to our mission. We are committed to protecting our customers against misuse of their information and have invested heavily in cybersecurity. We will continue to do so as we incorporate the key learnings of this incident to further strengthen our cyber defenses.
What Information Was Involved?
Our investigation indicates that account information for current and former Register.com customers may have been accessed. This information includes contact details such as name, address, phone numbers, email address and information about the services that we offer to a given account holder. We encrypt credit card numbers and no credit card data was compromised as a result of this incident.
What Are We Doing?
Upon discovery, Register.com took immediate steps to stop the intrusion. We promptly engaged a leading independent cybersecurity firm to investigate and determine the scope of the incident. We notified the proper authorities and began working with federal law enforcement.
We are notifying affected customers through email and via our website, and as an additional precaution are requiring all users to reset their account passwords.
What You Can Do
We have taken additional steps to secure your account, and you will be required to reset your password the next time you log in to your Register.com account. As with any online service or platform, it is also good security practice to change your password often and use a unique password for each service..
For More Information
For more information visit notice.register.com or call 1-866-582-2238 or for international call +1-570-708-8614.
Please do not reply to this email. Replying to this email will not secure your services. Your services are subject to the terms and conditions set forth in our Service Agreement, which you accepted at the time of purchase. Please note, in accordance with our Privacy Policy, we will continue to send you notices and other important information affecting your account or services in order to fulfill our obligations to you.
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