On Wednesday, May 15, 2019, 3:18:36 PM EDT, Google Advertiser Community [email protected] wrote:
Important: The Google Advertiser Community has moved to a new platform
You’re receiving this email because you’ve registered in our Google Advertiser Community in the past. Please read the frequently asked questions below to learn about the migration and how to save your community content before the full migration happens.
What’s happening?
In April 2019, the Google Advertiser Community moved to its own community platform, which is integrated into our product help centers ( Google Ads, Google My Business, Google Analytics, etc.). The only exception to this is Google Partners, which is a part of the Google Ads forums for English, Turkish, Portuguese (pt-BR) and Japanese languages.
How do I access the new forums?
You can view the new forums and post questions by visiting your product’s help center and then clicking on the “Community” tab, or by visiting the URLs below:
Google Ads Forum
Google My Business Forum
Google Analytics Forum
To change the language of the community, simply scroll the webpage to the bottom, click the down arrow in the drop-down menu, and select the language you want.
What markets and languages will be affected by the migration?
While some markets won’t be initially supported, we’re working on launching community forums for previously supported Google Ads languages. If you find that the product forum isn’t available for your locale at launch, please let us know on the English forum for your product.
What will happen to our community content?
Content that was previously posted on Lithium will remain available in read-only mode. Most content was migrated and is already available on the new platform. By July 2019, the Google Advertiser Community will no longer be available on the Lithium platform.
How do I export my Lithium community content?
Important
To download your Lithium content, please read the instructions below. These procedures will be in effect only until we shut down Lithium in July 2019.
In the Google Advertiser Community, click your email address in the left navigation bar and select My Settings on the drop-down menu.
On the “Personal tab,” select Personal Information.
Scroll the page down and find links to download your personal data and community content.
How to close your Lithium account and delete your activity from all forums
Important
Closing your Lithium account will delete only your forum activity on Lithium and cannot be reversed.
In the Google Advertiser Community, click your email address in the left navigation bar and select My Settings on the drop-down menu.
On the “Personal tab,” select Close Account.
Click Close Account.
We look forward to engaging with you in our new platform!
Sincerely,
The Google Advertiser Community
You’ve received this mandatory email service announcement to update you about important changes to your Google Advertiser Community account.
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